Starbucks policy shift on non-paying visitors stirs debate in US
Starbucks has reversed its open bathroom policy, now requiring customers to make a purchase to use its restrooms. This change aims to prioritize the use of its spaces for paying customers, as outlined in a new code of conduct for all company-owned stores in North America.
The updated policy reflects a common practice among retailers, as Starbucks seeks to balance its identity as a "third space" for community gathering with the need to manage restroom access. This issue has been particularly sensitive for the company, especially after a 2018 incident where two black men were denied bathroom access, highlighting the complexities surrounding public restroom availability in the U.S.
via SCMP Full Text Feed
Starbucks has reversed its open bathroom policy, now requiring customers to make a purchase to use its restrooms. This change aims to prioritize the use of its spaces for paying customers, as outlined in a new code of conduct for all company-owned stores in North America.
The updated policy reflects a common practice among retailers, as Starbucks seeks to balance its identity as a "third space" for community gathering with the need to manage restroom access. This issue has been particularly sensitive for the company, especially after a 2018 incident where two black men were denied bathroom access, highlighting the complexities surrounding public restroom availability in the U.S.
via SCMP Full Text Feed
